How to request a Tax Invoice

Before requesting a tax invoice, ensure you have the following information ready:

• Booking Reference Number: This is the unique identifier for your booking and can usually be found in your confirmation email.
• Full Name and Contact Information: Provide your full name, email address, and phone number to ensure accurate processing.
• Billing Address: Include the address that should appear on the invoice, which may differ from your personal address if it’s for a company.
• Details of the Trip: Specify the dates of your trip, the type of service booked, and any additional services utilized.

3. Contact Our Customer Service Team

To request your tax invoice, reach out to our customer service team through one of the following methods:

• Email: Send a detailed email to [e-mail]. In your message, include all the necessary information mentioned above, along with a brief request for a tax invoice.

• Phone: Call our customer service hotline at [insert phone number]. Our representatives are available to assist you and can process your request over the phone.

• Online Contact Form: Visit our website and navigate to the “Contact Us” page. Fill out the online contact form, ensuring you select the option for requesting a tax invoice. Provide the necessary details in the message box.

4. Wait for Confirmation

After submitting your request, our team will process it and generate your tax invoice. You can expect to receive a confirmation email within 1-2 business days, including a PDF copy of your tax invoice attached. If there are any issues or additional information required, our team will reach out to you directly.

5. Keep Records

Once you receive your tax invoice, make sure to save it in a secure location, whether digitally or in physical form. This document will be crucial for your accounting records and any future tax claims.

6. Contact Us for Any Issues

If you encounter any difficulties or have not received your tax invoice within the expected timeframe, please do not hesitate to contact our customer service team. We are here to assist you and ensure that you receive your invoice promptly.